Privacy policy

General information

In accordance with Section 13 of the German Telemedia Act (TMG), this privacy policy provides information on how, to what extent and for what purposes personal data of visitors (hereinafter referred to as "you" or "user") to the website is processed. The company named in section 1 (hereinafter referred to as "we") is a service provider within the meaning of the TMG and the controller within the meaning of data protection law.

Data processing on this website is based on the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). Depending on the individual case, other legal bases may also be applicable. In this sense, your personal data may also be processed on the basis of your consent.

Name and contact details of the controller
This data protection information applies to data processing by:

fynax

ETL Systeme AG StBG
Mauerstrasse 86-88
10117 Berlin
E-mail: kontakt@fynax.io
Phone: 030 2264 3002

Name and contact details of the company data protection officer:

ETL DIAG GmbH
Eiler Strasse 3 / K2
51107 Cologne
(0221) 3409250
(0221) 3409259
info-diag@etl.de

Phone: (0221) 95440180

Your rights as a data subject

They are authorized,

a) to request information about your personal data processed by us in accordance with Article 15 GDPR.

In particular, you can obtain information about

a. the purposes of the processing,
b. the category of personal data,
c. the categories of recipients to whom your data has been or will be disclosed,
d. the planned storage period,
e. the existence of a right to rectification, erasure, restriction of processing or objection,
f. the existence of a right of appeal,
g. the origin of your data, if it was not collected by us, and about
h. the existence of automated decision-making including profiling and, where applicable, meaningful information about its details.

b) in accordance with Article 16 GDPR, to immediately request the correction of incorrect personal data concerning you or the completion of your personal data stored by us.

c) to request the erasure of your personal data stored by us in accordance with Article 17 GDPR. This right does not apply if the processing

- to exercise the right to freedom of expression and information,
- to fulfill a legal obligation,
- for reasons of public interest or
- is necessary for the establishment, exercise or defense of legal claims.

d) to demand the restriction of the processing of your personal data in accordance with Article 18 GDPR,

- if you dispute the accuracy of this data,
- if the processing is unlawful but you oppose the erasure and we no longer need the data, but you require them for the establishment, exercise or defense of legal claims or you have objected to processing pursuant to Article 21 GDPR.

e) to receive the personal data provided by you in a structured, commonly used and machine-readable format or to request the transmission to another controller in accordance with Article 20 GDPR.

f) in accordance with Article 7(3) GDPR, to withdraw your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future.

Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Article 6(1) sentence 1 point (f) GDPR, you have the right pursuant to Article 21 GDPR to object to the processing of your personal data on grounds relating to your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to kontakt@fynax.io.

Right of appeal

In accordance with Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at the registered office of our law firm.

Processing of personal data

For the purposes of this privacy policy, "processing" means any operation or set of operations which is performed on personal data, whether or not by automated means. This includes, for example, the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available. This also includes matching or linking, restriction, erasure or destruction.

a. "Personal data" within the meaning of this privacy policy means any information relating to the personal or material circumstances of a natural person and by which that person can be directly or indirectly identified. This includes, for example, your name, postal address, e-mail address or telephone number. The same applies to credit card and account data as well as other data that is directly or indirectly related to you.

b. Personal data within the meaning of this privacy policy also includes information about visits to our website. This may include, for example, the IP address of the requesting computer, the date, time and frequency of access, the geographical location from which access is made, the name and URL of the file accessed or another website if access is made from this website (referrer URL). This is usually done using cookies and/or log files (see section 9 below).

Collection and storage of personal data and the nature and purpose of its use

a) Data storage when visiting the website
When you visit our websites www.fynax.de or www.fynax.io, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored by us in a so-called log file and automatically anonymized or deleted after the end of your visit to our website. The following information is collected without any action on your part and stored until it is automatically anonymized or deleted:

b. IP address of the requesting computer,
c. Date and time of access,
d. Name and URL of the retrieved file,
e. Website from which the access is made (referrer URL),
f. Browser used,
g. if applicable, the operating system of your computer,
h. Name of your access provider (Internet service provider),
i. approximate location of the proxy server,
j. Status and amount of data transferred when visiting our websites.

We process the aforementioned data

a. to ensure a smooth connection to the website,
b. to ensure a comfortable use of our website,
c. to evaluate system security and stability and
d. for other administrative purposes.
e. In individual cases, processing may also be carried out for other purposes if we are legally obliged to do so, e.g. because law enforcement authorities require us to do so.

The legal basis for data processing in accordance with this privacy policy is Article 6(1) GDPR.

We use cookies and analysis services when you visit our website. You can find more detailed explanations on the use of cookies and analysis services in sections 9 and 10 of this privacy policy.

Session cookies are absolutely necessary for us to be able to offer you our services. The legal basis for ensuring a smooth connection setup, convenient use of the website and for the purposes of system security and stability is therefore our legitimate interest in accordance with Article 6(1) sentence 1(f) GDPR. If you use the website to initiate a contract with us, these cookies are used on the basis of Article 6(1) sentence 1(b) GDPR. If we are subject to legal obligations for processing, this is based on Article 6 (1) sentence 1 letter c GDPR.

We only use temporary and persistent cookies and analysis tools if you have given us your consent to do so.

b) Data storage when registering for our newsletter
If you have expressly consented in accordance with Article 6(1) sentence 1(a) GDPR, we will use your email address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address.

Your data will be stored exclusively for the purpose of sending the newsletter. Your data will only be passed on to third parties when the newsletter is sent by the external service provider Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin. Evaluations are carried out in order to optimize the newsletter for you. We measure how often the newsletter is opened and which links readers click on.

We use the so-called double opt-in procedure to ensure that the newsletter is sent by mutual agreement. This involves the potential recipient being added to a mailing list. The user then receives a confirmation e-mail to confirm the registration in a legally secure manner. The address is only actively added to the mailing list if confirmation is given. It is possible to unsubscribe at any time.

You can unsubscribe via a link at the end of each newsletter or at any time by sending an e-mail to kontakt@fynax.io.

c) When using our contact forms
If you have any questions, you can contact us using a form provided on the website, e.g. via http://www.fynax.io/kontakt. It is necessary to provide a valid e-mail address, your name and your telephone number so that we know who sent the request and can respond to it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Article 6 paragraph 1 sentence 1 letter a GDPR on the basis of your voluntarily given consent.

If you are interested in our offers, you can request a quote, e.g. at http://www.fynax.io/kontakt. This requires you to provide your name, telephone number and a valid e-mail address so that we know who sent the request and can respond to it. Further information can be provided voluntarily, e.g. legal form and annual turnover. This information helps us to create a customized offer for you.

Data processing for the purpose of requesting a callback or preparing an offer is carried out by us as a pre-contractual measure in accordance with Art. 6 para. 1 sentence 1 letter b GDPR.
After submitting the form, you will receive an e-mail with which you can confirm the correctness of your e-mail address by clicking on it (double opt-in). You also have the option of receiving further information about our offers by e-mail on a regular basis by giving your consent.

Data processing for the purpose of receiving information about our offers is carried out in accordance with Article 6 paragraph 1 sentence 1 letter a GDPR on the basis of your voluntarily given consent.

We use the customer management system of the provider salesforce in order to be able to process user inquiries more quickly and efficiently. You can find information on data protection at https://www.salesforce.com/de/company/privacy/

d) Use of your e-mail program
If you contact us via your e-mail program, it cannot be ruled out that third parties may take note of or falsify the content of the e-mail during transmission.
You should therefore only send us messages with sensitive content via our contact form.

e) Playing videos
We use a video player from YouTube, owned by Google Inc. and based in San Bruno, California, USA, to display explanatory and product videos. This sets cookies so that the videos can be played.

When you make this setting, an opt-out cookie is set that prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on the purpose and scope of data processing by Google can be found at Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Forwarding of data

We only pass on your personal data if

1) you have given your express consent to this in accordance with Article 6 (1) sentence 1 letter a GDPR.
2) the disclosure pursuant to Article 6 (1) sentence 1 letter f GDPR

a. for assertion,
b. for the exercise or
c. for defense

of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

3) there is a legal obligation for the disclosure pursuant to Article 6 (1) sentence 1 letter c GDPR.
4) this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Article 6 (1) sentence 1 letter b GDPR.

Cookies

We use cookies on our website. Cookies are small files that your browser automatically creates and stores on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device. In particular, they do not contain viruses, Trojans or other malware. The data stored in our cookies is not linked to your personal data (name, address, etc.).

Information is stored in the cookie that results in each case in connection with the specific end device used. This information includes, for example, your preferred language, your preferred activities on the website or information about the device used. Based on this information, our system and any third-party providers commissioned by us can immediately recognize the end device and make the information directly available. This does not give us direct knowledge of your identity.

Most browsers accept cookies by default. Cookies can be rejected in the security settings. If you do not accept cookies, certain features on our site may not be available to you and some pages may not be displayed correctly.
Detailed instructions on how to prevent the storage of cookies through browser settings can be found at: www.allaboutcookies.org
In addition to the security settings in your browser, users can also use the data security settings provided to specifically enable or disable third-party cookies.

a) Own cookies
We use cookies to

a. to make the use of our website more pleasant for you.

For example, we use session cookies to recognize whether you have already visited individual pages of our website during the current session. The session cookies are automatically deleted after you leave our website. The use of session cookies is absolutely necessary for the function of the website and is therefore carried out on the legal basis of Article 6 (1) sentence 1 letter f GDPR.
We also use so-called persistent cookies. These are used to recognize whether you have already visited individual pages of our website in previous sessions. In contrast to session cookies, persistent cookies are not automatically deleted immediately, but only 1 day after the end of the visit. In order to be able to use persistent cookies, we request your consent in accordance with Article 6(1) sentence 1(a) GDPR.

b. to improve user-friendliness. This is done using so-called temporary cookies, which are stored on your device for a specified period of time. When you visit our site again to use our services, our system automatically recognizes that you have already visited us and which entries and settings you have made. You then do not have to make the entries again. We also request your consent to this in accordance with Article 6(1) sentence 1(a) GDPR.

c. to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer (see section 10).

Cookies enable us to automatically recognize that you have already visited our website when you visit it again. These cookies are automatically deleted after one month. We also request your consent to the setting of these cookies in accordance with Article 6 (1) sentence 1 letter a GDPR.

The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties in accordance with Article 6(1) sentence 1(f) GDPR, unless they are legitimized by consent.

b) Cookies from other companies (so-called third-party providers)
As an ETL company, we cooperate with other companies, both within and outside this network. We have concluded data processing agreements with all of these companies in accordance with Article 28 GDPR. This enables us to continuously improve our website and optimize our offering. It is therefore possible that cookies from these companies may also be stored on your end device when you visit our website. These cookies are automatically deleted after 2 years at the latest, but you can also remove them manually at any time

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created.
If you wish that only cookies from us, but not from third parties cooperating with us, are stored on your end device, you can prevent this by activating the option "Block third-party cookies" in your browser.

Please note that deactivating cookies may mean that you cannot use all the functions of our website.

Analysis tools

Tracking tools
We strive to ensure that our website is designed to meet your needs and is continuously optimized. We therefore use the tracking measures listed below. We also use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. Without your express consent, we will not use the tracking tools to collect personal data about you unnoticed, to transmit such data to third-party providers and marketing platforms or to link the data with your personal data (name, address, etc.).

The respective data processing purposes and data categories as well as legal bases can be found in the information on the corresponding tracking tools.

Google Analytics
We use Google Analytics, a web analysis service of Google Inc (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google") for the purpose of designing and continuously optimizing our pages to meet your needs. In this context, pseudonymized user profiles are created and cookies (see section 9) are used. Google Analytics is used as part of order processing in accordance with Article 28 GDPR.

The information generated by the cookie about your use of this website such as

- Browser type/version,
- operating system used,
- Referrer URL (the previously visited page),
- Host name of the accessing computer (IP address),
- Time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data to the extent that we can influence this. The IP addresses are anonymized so that they cannot be assigned (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).

Advertising and remarketing

a) Google Adwords Conversion Tracking
We also use Google Conversion Tracking to statistically record the use of our website and to evaluate it for the purpose of optimizing our website for you. Google Adwords places a cookie on your computer (see section 9) if you have reached our website via a Google ad and have given us your consent to do so.

These cookies lose their validity after six months and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.

Adwords customers are not able to track cookies from users and the user data they contain via their websites. The information collected using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not wish to participate in the tracking process, you can also reject the setting of a cookie required for this - for example, by using a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com". You can find Google's privacy policy on conversion tracking here (https://services.google.com/sitestats/de.html).

b) bingAds, Meta and Linkedin
Remarketing tags from bingAds, Facebook and Linkedin are integrated on our website. When you visit our pages, direct connections are established between your browser and the respective servers of these companies via the remarketing tags. They receive the information that you have visited our site with your IP address. We can use the information obtained in this way for the recurring display of advertising.

c) Data security
The information transmitted to us is stored on servers within the European Union. If you have consented to the use of cookies and trackers, cookies and trackers from providers in third countries may be processed in these countries. We would also like to point out that the transfer of data via the Internet is not completely secure. We therefore cannot guarantee absolute security for the transmission of information to us via the Internet.

When you visit our website, we use the widely used SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties, insofar as this is within our power. Our security measures are continuously improved in line with technological developments.

Up-to-dateness and amendment of this privacy policy

We are constantly developing our website and the services we offer. In particular when new technologies are implemented and used, it may become necessary to amend this privacy policy. The same applies in the event of legal changes or official requirements. We therefore recommend that you not only read this privacy policy now, but also carefully from time to time.

This privacy policy is valid as of July 2024.